This Privacy Notice applies to personal information 2775770 Ontario Ltd. and TheBitCoinMachine Inc.
collects through its website (https://thebitcoinmachine.com/), mobile apps, automated teller machines
(“ATM”), and any other means through which it may operate. Below are highlights of our personal
information handling practices.
Privacy Notice Highlights
1. Information We Collect We collect your information from the following sources:
a. information you provide, such as when filling out forms, during online or ATM purchases,
while subscribing, registering for our mailing list, customer service inquiries and surveys;
b. information from other sources, such as affiliates of our company, including third party
applications, with which you have purchased goods and services and companies that help
us to update our records; and
c. information that we collect automatically when you visit our website, such as information
about your browser settings and other information collected through cookies.
2. Why We Collect and Use Your Information
a. We use your information to provide products and services and to manage our business
operations. For example, we use your information in order to fill your orders, answer your
inquiries, authenticate you when you sign into online services or process a transaction at
one of our ATMs, prevent loss and fraud, fulfill legal identification obligations, and analyze
our business operations and website performance.
b. We may use your information for marketing and promotional purposes, and may share
information across third applications you have provided, such as a bitcoin wallet
c. We combine all the information we collect other than information relating to your browsing
history in order to understand your interests better and to analyze customer trends.
3. When We Share Your Information
a. We share information with our affiliates who may be outside of Canada and may be
subject to laws that are different from those in Canada. These affiliates may combine the
information we provide with other information that they have collected from you.
b. We may use third parties to assist us in our operations, including our direct advertising
and marketing services. We may also share your information with these third parties in
order to provide services to you.
4. Your Choices
a. When you use our website, ATMS or one of our affiliate third party applications and you
create an account, we may retain this information on you, including but not limited to
fulfilling legal obligations. We may use this information to select tailor our services for you
during your online experience. If you would prefer not to have a customized experience,
website will still be customized based on your browsing history, but we will not use your
purchase history to customize the inventory we show you.
b. The Preference Center allows you to change your communication preferences with
respect to e-mail newsletters and notifications of special offers and products.
c. You may also withdraw your consent from our further use of your information. We may,
however, retain information about your previous transactions for audit purposes, to ensure
the integrity of our data and to fulfill legal requirements.
d. Ontario legislation requires we obtain and retain certain information on you from the time
of transaction, including identification information. You may choose not to provide such
information, however, you will not be able to use our services if you choose not to fulfill
these identification and other legal requirements.
5. How to Contact Us If you have a privacy question or concern, please contact our compliance
officer at: firstname.lastname@example.org.
1. About Us This website (https://thebitcoinmachine.com/) is operated by 2775770 Ontario Ltd.
We have appointed a Compliance Officer who is accountable for our personal information
handling practices. If you have a question or complaint
about our personal information handling practices, please contact us at:
In this Privacy Notice, the terms “we”, “our” and “us” mean 2775770 Ontario Ltd. and
2. Effective Date and Scope This Privacy Notice is effective as of October 28, 2020, and may be
updated from time to time.
This Privacy Notice governs our practices with respect to personal information we collect through
the following websites and online applications: https://thebitcoinmachine.com/.
3. What Personal Information Do We Collect? Personal information is information that identifies
you or could be combined by us or our service providers and affiliates with other information to
identify you. This information includes your personal e-mail address, your home address, your
home telephone number, your personal cellphone number, and may include your age and other
similar information when associated with you. Personal information may also be information
containing details as to whether you have opened our promotional e-mails or how you have used
our website, if we can associate that personal information with you. If you are a business
customer or prospective business customer, personal information does not include your title,
business address and business telephone number when we use that information to contact you in
your business capacity.
We collect personal information from you when you complete a transaction, subscribe to our
mailing list, communicate with us using our web forms or email to make a request or ask a
question, submit a review, take a survey or otherwise submit personal information to us with your
communication. For example, we will request credit card and other identifying information to
process a credit card transaction when you purchase a product through our website.
We receive personal information about you from other sources. For example, we will receive
information from credit card processors regarding whether the credit card details you gave us
have been accepted or declined. We may also acquire information about you from other
promotional or marketing companies with whom you shared your information and whom you have
allowed to provide information to us.
4. How Do We Use Your Personal Information? We use your information to provide products and
services, to manage our business operations and for marketing purposes. Some examples
a. To fulfill a transaction;
b. to authenticate your identity when accessing our services;
c. to fulfill your requests for services;
d. to communicate with you about your requests;
e. to recommend or to offer you other services based on your inferred interests;
f. to post your reviews;
g. to communicate with you regarding customer service issues; and
h. to protect the security or integrity of our websites and our business.
We retain your information for as long as necessary to fulfill the purposes for which we collected
the information or as required by law. We maintain a records retention and destruction program to
destroy information when it is no longer needed or required.
We take reasonable precautions to protect your personal information from misuse, loss,
unauthorized access, amendment or destruction.
5. Personalized Experience and Web Analytics We also automatically collect information when
you visit our website in order to customize your experience. For example, we may collect
information about what site referred you to our website, your browser type, operating system type
and version, language, and your Internet Protocol (“IP”) address. We also collect information
about how you browse through our website, including logging the pages you visit and the amount
of time you spend on certain pages. We use this information for a number of technical purposes
to ensure that our pages load correctly in your browser, as well as to personalize our offers to
you. We also use this information to improve our website. For example:
a. we may use IP addresses to correct pages for your geographical location;
b. we may log the frequency of visits to certain pages on our website and how visitors
navigate through our website in order to detect problems, improve our website and learn
about what products and services are of interest to our customers;
c. we may use information about products or services that you have clicked on to make
suggestions about other products or services that you might be interested in viewing; and
d. we track whether certain types of promotional e-mails were opened by you and whether
you sought information about a particular product or service in order to make inferences
about other products and services you might be interested in.
In addition, if you create an account or use a third-party application to access our services, we
may use your purchase, transactional and usage history information for us and our affiliates to
show you recommendations based on your usage and purchasing characteristics. This means
that you may not see offers that other visitors to our site will see.
6. Regarding Children and Minors Our website and the services offered on our website are not
directed to children under the age of 18 years. We will not knowingly collect personal information
about a child under the age of 18.
We do not allow minors (persons who are under the age of majority in their place of residence) to
create accounts, make purchases/transactions or enter contests or promotions.
7. Do We Disclose Your Personal Information to Others? We may share your personal
information with our service providers and affiliates that help us with our business operations. We
may share information with service providers or affiliates who provide us with marketing and
promotional services. We share information across third party applications in order to fulfill
transactions. We require our service providers and our affiliates to keep your personal information
secure. In addition, our service providers may not use or disclose personal information for any
purpose other than providing the services on our behalf unless we or they have obtained your
We may transfer any information we have about you in connection with a merger or sale
(including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of
our business or as part of a corporate reorganization or stock sale or other change in corporate
We may also disclose your personal information if it is necessary for us to collect a debt from you
or where we have reason to believe that it is relevant to the investigation or decision to investigate
a breach of the laws of Canada, a province or territory of Canada, or a foreign jurisdiction, and we
are legally permitted to do so.
8. Law Enforcement Requests We will disclose personal information without your knowledge or
consent if we receive an order, subpoena, warrant or other legal requirement issued by a court,
tribunal, regulator or other person with jurisdiction to compel disclosure of your personal
information. If we receive a request from a police officer or other law enforcement agency for
access to your personal information in the course of an actual or potential investigation, our policy
is to require the police officer or law enforcement agency to obtain an order, subpoena or warrant,
unless the information is urgently required to prevent serious bodily injury or serious damage to
personal property. If we receive a written request from a police officer or other law enforcement
agency with authority to request access to your personal information in the course of an actual or
potential investigation into a breach of a law, our policy is to provide the requested information.
9. FINTRAC Compliance We are classified as a Money Services Business by Financial
Transactions and Reports Analysis Centre of Canada (“FINTRAC”), and as such are subject
to their reporting and compliance regulations. This includes, but is not limited to, Know Your
Client obligations such as identification retention, record keeping requirements, ongoing
monitoring, and reporting of transactions and use where required. Please note that, in order to
maintain best practices and ensure compliance with FINTRAC, it is our policy that we report
within 24 hours any transaction amounting to $8,000.00 or more, including multiple transactions
by the same customer amounting to a total of $8,000.00 or more made within in a 24-hour period.
In order to obtain our services, you must comply with FINTRAC and Money Services Business
laws and regulations, and must provide information where we are so required to obtain such
information from you. Failure to do so will result in your inability to access our services. Where we
are required to report activity to FINTRAC, we will do so without further notification to you. For
more information about FINTRAC regulation of money services businesses, please visit
10. Storage Outside of Canada Your personal information may be used or stored by us or our
service providers and our affiliates outside of Canada. We require that our service providers and
our affiliates safeguard your personal information. However, if your personal information is used
or stored outside of Canada, it will also be subject to the laws of the country in which it is used or
stored, for example, the United States of America.
How Do You Access and Modify Your Personal Information or Make a Complaint? You can
make changes to the personal information stored, as well as communication preferences,
including unsubscribing from communications. An “Unsubscribe” link is also available at the
bottom of all email communications. If you have questions or concerns about other personal
information collected by us and would like assistance accessing that information, please contact
our Compliance Officer at email@example.com.
11. How Do We Protect Your Personal Information? We take administrative, technical and
physical measures to safeguard your personal information against unauthorized access,
unauthorized disclosure, theft and misuse. This includes limiting access of employees to, and the
use of, your personal information through the use of passwords and graduated levels of
clearance. We do not publish all of our security measures online because this may reduce their
effectiveness. We take physical precautions to ensure that the computer servers on which your
personal information is stored and archived are secure and that access to such servers is
protected. We educate our employees with respect to their obligations to protect your personal
information and we require our affiliates and any third-party service providers to take comparable
steps to ensure the protection of any of your personal information that is shared with them.
Although we take precautions against possible breaches of our security systems, no company
can fully eliminate the risks of unauthorized access to your personal information and no website is
completely secure. We cannot guarantee that unauthorized access, hacking, data loss or
breaches of our security systems will never occur. Accordingly, you should not transmit personal
information to us using our website if you consider that information to be sensitive.
12. Links to Third-Party Websites and Social Network Plug-Ins You may be able to access third-
party websites through links available on our websites. We do not have any control over those
third-party websites and applications and we do not provide any guarantee that the privacy
practices of the hosts of those websites meet our standards. Your use of such third-party
websites is at your own risk and will be governed by the privacy policies of those websites and
not by this Privacy Notice. Do not transmit personal information using those websites without
reading the privacy policies governing those websites.
13. Notice to Persons Outside of Canada This Privacy Notice is governed by the laws of Canada
and applicable provincial laws. By submitting personal information to us, you understand that your
personal information will be subject to the laws of Canada and applicable provincial laws.